shasaf – frequently asked questions
We have collected a number of the questions, we get most frequently. If you cannot find the answer to your question below, please don’t hesitate to contact us. We would be delighted to speak with you!
What does shasaf mean?
What does shasaf mean?
shasaf is short for “share” and “safe”. Whenever you want to share documents, images, videos etc. with a specific person or group of people, you can be sure in shasaf it is safe to share. shasaf is divided into virtual spaces that we like to call “circles”. Top secure circles where you can share with your customers and business partners.
Who can I share information with?
Who can I share information with?
In shasaf you share information with the people who have been granted access. This is controlled in virtual spaces we call “circles”. It is the administrator of the circle who grants access to it, but then information is shared equally between the members of the circle. This also goes for the comments that may be put to the documents.
Who decides who can see the information?
Who decides who can see the information?
An administrator of the circle grants access to the circle in question. All information in the circle is shared equally between all members of the circle. Everyone in the circle can at any time see who the other members of the circle are. This way, you will never be in doubt who you share information with.
How can I access shasaf?
How can I access shasaf?
You can access shasaf from all your devices – whether it is from your desktop, laptop, tablet or smartphone. All you need is internet access to log in to shasaf.
How large files can be uploaded?
How large files can be uploaded?
You can upload files of up to 50 MB to shasaf. That is a lot more than you can email.
How many can be members of a circle?
How many can be members of a circle?
In theory unlimited. But it depends on which shasaf size you are subscribing to. In some of the sizes there is a limit to the number of members in a circle. You can read more in the product overview on this website.
How many circles can I administer?
How many circles can I administer?
It depends which shasaf size you are subscribing to. Meaning the number of circles you can administer depends on the number of circles available in your subscription. Other than that, there is no limitation.
Can I drag n drop files in to shasaf?
Can I drag n drop files in to shasaf?
Yes, it is extremely easy to share documents in a circle. You can drag n drop the files in to shasaf. shasaf will then automatically send a notification to the members of the circle (if you want this) that there is a new document.
Can both people inside my organization and externally view the documents, I share in shasaf?
Can both people inside my organization and externally view the documents, I share in shasaf?
Yes, all members of a circle can see the documents herein. There is no limitation in regards to sharing with people inside your organization or people externally. All can see who is part of the circle, and all share documents on an equal basis.
How do I switch from one circle to another?
How do I switch from one circle to another?
It’s really simple to switch from one circle to another in shasaf – simply by selecting the circle you want to see. At the same time you can also see who has access to the chosen circle. If you are a shasaf user in various roles, in your job, in boards, in your spare time etc., you will be able to login in and see all your circles using the same login by using shasafs unique Smart-Circle-Switcher.
How do I cancel my subscription?
How do I cancel my subscription?
You can at any time cancel your subscription of shasaf according to the current Terms and Conditions. You can do this from our website.
We will of course be very sorry to see you leave but at the same time we would like to hear from you if there is anything we can do to improve our service to you as a customer. At the same time you are always welcomed back if you should be looking to use a safe and secure document sharing system.
Can I change my subscription from monthly to yearly?
Can I change my subscription from monthly to yearly?
Yes, you can at any time change your subscription type from monthly to yearly. And you will even save 10% by doing so!
Can I up- or downgrade my subscription?
Can I up- or downgrade my subscription?
Yes. You can at any time change your subscription from monthly to yearly. Also, you can change your shasaf size if you need more circles – or less. Do you have special requests to your shasaf size please do not hesitate to contact us. It could be to incorporate your company identity through branding your shasaf or something different? We are always ready to take a dialogue with you.
Start using shasaf today
Choose the shasaf solution that will suit you best
You can always adjust your solution to fit your needs
MOST CHOSEN | |||||
Starter | Standard | Advanced | Business | Pro | |
Circles | 2 | 50 | 100 | 250 | 1000 |
Members per circle | 20 | 30 | Unlimited | Unlimited | Unlimited |
GDPR comliant | |||||
Email notifications | |||||
eSignature | * | * | * | * | * |
Phone support (DK/EN) | |||||
Online tutorials | |||||
Advanced/Full Branding | ** | ** | ** | ||
Webinar (public) | |||||
Webinar (private) | |||||
Price per month | EUR 56 USD 67 GBP 52 | EUR 183 USD 217 GBP 169 | EUR 282 USD 335 GBP 260 | EUR 423 USD 502 GBP 390 | EUR 1.129 USD 1,339 GBP 1.041 |
All prices are exclusive of VAT -10% when selecting a yearly subscription | Subscribe | Subscribe | Subscribe | Subscribe | Subscribe |
* To sign documents electronically you must use a token which is bought separately in shasaf. 1 token is valid for signage of 1 document, regardless the number of people signing. The price of a token is from EUR 1.42 / USD 1.67 / GPB 1.28. ** Advanced branding can be added to your purchase. This is selected at check out and a one-time fee of USD 3,352 / EUR 2,822 / GBP 2,600 will be charged. |
Alle priser er eks. moms
Starter | |
Circles | 2 |
Members per circle | 20 |
GDPR comliant | |
Email notifications | |
eSignature | * |
Phone support (DK/EN) | |
Online tutorials | |
Advanced/Full Branding | |
Webinar (public) | |
Webinar (private) | |
Subscribe | EUR 56 USD 67 GBP 52 |
Standard | |
Circles | 50 |
Members per circle | 30 |
GDPR comliant | |
Email notifications | |
eSignature | * |
Phone support (DK/EN) | |
Online tutorials | |
Advanced/Full Branding | |
Webinar (public) | |
Webinar (private) | |
Subscribe | EUR 183 USD 217 GBP 169 |
Advanced | |
Circles | 100 |
Members per circle | Unlimited |
GDPR comliant | |
Email notifications | |
eSignature | * |
Phone support (DK/EN) | |
Online tutorials | |
Advanced/Full Branding | ** |
Webinar (public) | |
Webinar (private) | |
Subscribe | EUR 282 USD 335 GBP 260 |
Business | |
Circles | 250 |
Members per circle | Unlimited |
GDPR comliant | |
Email notifications | |
eSignature | * |
Phone support (DK/EN) | |
Online tutorials | |
Advanced/Full Branding | ** |
Webinar (public) | |
Webinar (private) | |
Subscribe | EUR 423 USD 502 GBP 390 |
Pro | |
Circles | 1000 |
Members per circle | Unlimited |
GDPR comliant | |
Email notifications | |
eSignature | * |
Phone support (DK/EN) | |
Online tutorials | |
Advanced/Full Branding | ** |
Webinar (public) | |
Webinar (private) | |
Subscribe | EUR 1.129 USD 1,339 GBP 1.041 |
** Advanced branding can be added to your purchase. This is selected at check out and a one-time fee of USD 3,352 / EUR 2,822 / GBP 2,600 will be charged. ** Avanceret branding kan tilkøbes. Dette tilvælges ved check out, og der opkræves et engangsbeløb på DKK 20.000.
Do you have any questions about shasaf?
Do you need a bigger solution?
Contact us and let’s chat about how shasaf can fit your company, association, or board best.